24/7 support
Back to Ways to BankRound the clock, wherever you are, HSBCnet keeps you fully supported with a range of innovative online help and assistance options that are designed to make your life simpler and resolve problems faster.
24/7 control of your finances
✓ View account balance and transaction information online — 24 hours a day and in real time.
✓ Use LiveShare when speaking to our HSBCnet helpdesk where you can share your screen securely with our experts who can help you resolve a problem.
✓ Our Virtual Assistant features help you to explore features and browse frequently asked questions.
✓ Chat with us online if you have a query or need to ask a question by using the new LiveChat.
✓ Access your global and domestic accounts from HSBC or other financial institutions worldwide, including other local banks, all with one secure online portal.
✓ Create local, international and SEPA payments in Euro or foreign currency to be sent on same day or future dated.
✓ Use online Bill Payment to pay your credit cards, individuals or companies from a pre-approved merchant list.
✓ Easy inter-account transfer of funds between any accounts available on your HSBCnet profile.
✓ File Upload feature, allows you to transmit payment instructions and other files directly from your Enterprise Resource Planning (ERP) system to HSBC for processing. Common industry file formats are supported.
✓ Manage fraud and mitigate risk.
✓ Self-service option to create online payment investigation, cancel or recall a payment.
✓ Manage your international trade activities. Apply for and amend import Documentary Credits (DC). Get detailed Trade a/c information which includes, import/export DC details, summary of paid or outstanding Bills, Loans and Trade Advices.
Find out more about HSBC Ways to Bank
Seamless Connectivity
HSBCnet is easy to navigate, offering you great flexibility.
Designed for you
HSBCnet is designed around your needs.
Simpler, faster, smarter
HSBCnet provides you with faster access to all the tools you need in one place.
Cybercrime, Protect your business
HSBCnet comes with the latest security and technology.
How to apply
Manage your accounts online anytime, anywhere.
